Privacy Policy

OUR COMMITMENT TO PRIVACY
Elly Sofocli Pty Ltd (ACN 159 556 788) (hereafter referred to as "Elly Sofocli"), its subsidiaries and affiliates are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (the Act), the General Data Protection Regulation (EU) 2016/679 (GDPR), and in accordance with other applicable privacy laws.
This is our policy for managing your personal information and is referred to as our Privacy Policy. In this Privacy Policy, "we" and "us" refer to Elly Sofocli, and "you" refers to any individual about whom we collect personal information.

A copy of this Privacy Policy can be requested by contacting us.

TERMS DEFINED IN THE ACT
The Act defines "personal information" as information or an opinion about an identified individual or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.

If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this Privacy Policy.

WHAT INFORMATION DOES ELLY SOFOCLI COLLECT ABOUT YOU?
- Collection of personal information is not the core of our business. We only collect personal information that is necessary for the operation of our business being the design, production, and sale of bridal and red carpet gowns.

WE COLLECT THE FOLLOWING PERSONAL INFORMATION:
- Clients and prospective clients: When you enquire about our services or become a client or customer of Elly Sofocli, a record is made which includes your personal information. The type of personal information we collect will vary depending on the circumstances of collection and the kind of service you request from us, but will typically include your name, email, delivery address, and other contact details, the date and location of your wedding, photographs of you, your body's measurements, and any additional personal information you provide to us or authorise us to collect as part of your interaction with us.

HOW AND WHY DOES ELLY SOFOCLI COLLECT AND USE YOUR PERSONAL INFORMATION?
Elly Sofocli collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs. We use this information to provide and improve our goods and services, process payments, manage client relationships, and for other operational and marketing purposes.

HOW DOES ELLY SOFOCLI INTERACT WITH YOU VIA THE INTERNET?
You may visit our websites without identifying yourself. If you identify yourself (e.g., by registering for an account), any personal information you provide will be managed in accordance with this Privacy Policy.

THIRD-PARTY SERVICE PROVIDERS
Personal information in respect of online customers is collected through our Shopify storefront when you place an order. This includes your full name, email, phone number, and delivery address. We use various third-party service providers to enhance our operational and marketing efficiency.

HOW CAN YOU ACCESS OR SEEK CORRECTION OF YOUR PERSONAL INFORMATION?
You are entitled to access your personal information held by Elly Sofocli on request. To request access or correction of your personal information, please contact our privacy officer using the contact details provided below.

CONTACT DETAILS FOR ELLY SOFOCLI:
Elly Sofocli privacy officer (or data protection officer):
Elly Sofocli
studio@ellysofocli.com
This Privacy Policy was last updated May 14th 2024