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Veils generally take 4-6 weeks to be customised and sent to you.

there are additional costs for Rush Orders. Please send us an email with your timeline and we’ll create a delivery plan together.

You can do this by using our contact form and referencing your order details below:
Name
Email
Phone Number
Order
Reference Number

Brides typically have 14 months prior to their wedding to organise a their initial 30-minute consultation to begin the process. Brides have their measurements taken at the Melbourne Atelier or remotely depending on the brides location and a timeline is put in place for the first fitting.
After this point in the process, the timelines and fittings vary depending on the gown design and complexity of the garment.

Yes this is possible. We would need to be contacted directly to understand what your vision is first before we commit to the design.For inquiries on any bespoke pieces, please contact us

Our Made to Order (MTO) Experience offers brides the opportunity to select from our exquisitely handcrafted existing collection designs, made to standard sizes. Our Made to Order pieces can be found globally. To find our more information about our premium, hand selected stockists, click here. If you are unable to find the information you are looking for, please visit our contact page.

Yes we do this via email for all orders. Check your email and spam folders in case this has been missed.

Made to Order (MTO)

Our Made to Order (MTO) Experience offers brides the opportunity to select from our exquisitely handcrafted existing collection designs, made to standard sizes. Our Made to Order pieces can be found globally. To find our more information about our premium, hand selected stockists, click here. If you are unable to find the information you are looking for, please visit our contact page.

We recommend brides secure their gown between 8-11 months prior to your wedding date. For any rush orders (7 months or less), fee’s will be additional.

Gowns are available from sizes au4-au16 (us0-us12).For sizes larger than a au16, we recommend a custom experience to ensure your perfect fit.

Modifications to train lengths, hems or raised necklines can be made although will incur a fee. Unfortunately designs cannot be modified although for any design changes, we recommend entering a custom experience.

Additional costs can be incurred for clients who have measured between sizes, have fluctuated in weight during the gowns production or who perhaps require the gown to be hemmed. alterations are available directly through elly sofocli or our selected global stockists.